JOYNO Inc: Cultivating Excellence and Inspiring Joy Equates Growth

For 30 years, JOYNO Inc. has dedicated itself to providing top-notch customer service and as well as prioritizing the well-being of its employees. JOYNO Inc. is a business process outsourcing (BPO) and media digital marketing company based in the Philippines with offices in Mactan Newtown and Tower One Plaza, Lapu-lapu City.

“Every Brand needs to invest and deliver to the core audience that you Care”, JOYNO’s mantra of creating a culture of bringing happiness to each one they serve. “To succeed in today’s modern landscape, we must be competitive, sophisticated but engaging in our messaging,” says Gino Cabanas, Founder of JOYNO, Inc.

Committed to its vision as the front-runner to showcase Creativity, Innovation, and Excellence and true to its mission to enhance digital presence, drive traffic for propelling growth and engagement on social platforms to boosting businesses of all sizes through strategic and relentless, digital media marketing, data analytics and constant update, JOYNO, Inc. boasted its curated collection of projects that embody our passion for storytelling, visual aesthetics, and technical expertise. From captivating videos and stunning photography to engaging branding and immersive experiences, each piece reflects our dedication to delivering high-quality, impactful media solutions.

Currently manning 90 seats trained in Comprehensive English, Sales techniques, expanded vernacular, videos, website design, graphics, among others, JOYNO, Inc. offers technical support to customer service and sales. JOYNO, Inc. caters for inbound (customer inquiries, order placement to dispatch, customer service) as well as outbound call centers to do telemarketing, telesales, market research and over-the-phone surveys. Moreover, through lead generation, JOYNO, Inc. provides valuable insights into consumer behavior, market trends, and campaign performance to enable businesses to make informed decisions, refine strategies, and optimize efforts to achieve better results.

JOYNO, Inc. has a myriad of customer support from phone, Email, Live Chat, social media and Tech Support (Helpdesk Services Ticketing, Complaints and Issue Resolution, Multilingual Support, Feedback Analysis, Retention Programs, Order Tracking, Product Information and FAQs, 24 Hours Support, Quality Assurance, SLA, Surveys, Research & Development, which assures businesses that closing deals is just a walk in the park.

“The operative words for me are SERVICE and JOY. My drive is to give the beautiful souls that work at JOYNO a better life”, Founder Gino Cabanas added. Espousing the “QUALITY IS A HABIT” motto, employees at JOYNO Inc. received training from outstanding trainers with a range of backgrounds, which led to excellent work ethics and outputs of extraordinary quality.